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Services we offer
Whether you are a new business or looking to expand an existing one, CardCenter Payment Systems can increase your payment options.
Our services let you multiply your sales; accept credit cards; ATM/debit cards and checks; expand your customer base; and increase your cash flow. CardCenter Payment Systems provides a wide range of value-added and cost-effective products and services
Process All Cards
Merchants who accept credit cards, ATM/debit cards and checks enjoy greater sales than those who do not. Accepting cards encourages customer purchasing, stimulates customer impulse buying and can help you grow your business. Accept all major credit cards, including MasterCard® and Visa®, American Express®, Discover Card®, Diners Club, JCB, and ATM/Debit cards.
Accepting all forms of electronic card payments encourages consumer purchasing and stimulates customer impulse buying, which can help you grow your business.
ATM/debit cards provide merchants with an additional way to accept noncash payments from their customers and capture impulse purchases. ATM/debit cards stimulate buying and are particularly useful for customers who do not have credit cards and would otherwise have to pay by check or not purchase at all. Electronic payment options are a must for today’s businesses, and bankcards are the most popular credit cards for customer purchases.
Electronic Check Guarantee
CardCenter Check is a check acceptance service that CardCenter Payment Systems offers through its alliance with TeleCheck Services. TeleCheck provides merchants with the largest, most sophisticated check acceptance system available today and stands behind the payment of any check it approves, which reduces risks to merchants and protects their businesses.
Process credit cards on the telephone
This service offers businesses a new degree of protection by allowing merchants to process credit card purchases from any touch tone telephone. Telephone Charge agents simply fill out a sales receipt, request authorization via a toll-free telephone number and submit the sales slip for verification. Merchants receive the proceeds of their sales via ACH into their designated checking account.
TeleCharge offers simple and very cost-effective access to credit card processing by providing point-of-sale processing for small office, mobile services, home-based businesses and direct marketing businesses.
Telephone Charge merchants complete a sales receipt, manually imprint the credit card slip and process a charge against the customer's bankcard through the toll-free telephone authorization line. CardCenter Payment Systems then deposits the funds directly into the merchant's checking account. Although a manual imprint is not required, merchants should keep an imprinted sales receipt for their records.
Designed specifically for small and home-based businesses, and sales personnel, the Telephone Charge system offers these important benefits:
- 24 hour, automated toll-free access
- Very cost-effective processing fees
- Easy approval from any touch-tone telephone
- No equipment or software requirements
- Selling easily from any location--no imprint or signature required
Reduce Losses and Reduce Chargebacks
A chargeback is a disputed transaction between a merchant and a customer. CardCenter Payment Systems has a sophisticated Chargeback and Retrieval service to help you minimize chargebacks.
CardCenter Payment Systems Chargeback and Retrieval Department defends its merchants’ rights by making sure that the MasterCard or Visa dispute resolution guidelines have been met when the cardholder-issuing banks send us transaction receipt requests and contested transactions.
The Chargeback and Retrieval Department protects our merchants and reaches favorable resolutions for them. To achieve this, the department reviews the merchant's responses to transaction requests and contested transactions for completeness and proper documentation.
Fraud-prevention services and features, such as Address Verification Service (AVS), help verify street numbers before the merchandise is shipped. CVC2 (MasterCard) and CVV2 (Visa) are new card verification and validation methods designed to minimize Internet and mail order/telephone order fraud. These methods allow greater security when merchants process transactions where the customer's credit card is not present, and they are some of the security measures available that can help you prevent fraudulent credit card purchases and save your business money.
Get Help 24/7
Two different dedicated departments assist you in keeping your business running smoothly. Our dedicated Customer Service staff helps merchants reconcile their deposits, understand their account statements, and answer questions about rates, fees, chargebacks and retrievals. Representatives can also help locate a missing deposit or transaction and make profile changes to a merchant’s account.
Our CardCenter Payment Systems Technical Support Help Desk provides merchants support they can always rely on. New CardCenter merchants can call the Help Desk for training instructions and assistance to operate their POS processing equipment and all merchants can call when they need a terminal downloaded with a processing application.
When merchants encounter a terminal challenge, the Help Desk troubleshoots the issue and, in most instances, can fix it over the telephone. If necessary, the POS representative sends replacement equipment the same day. Your smooth transaction processing is our primary concern. Our CardAssist program offer complimentary supplies and overnight replacement of defective terminal. Call Customer Service Department for statement or billing questions our 24/7 Help Desk at (877) 227-3009 Ext. 6
View your account activity online
Our online account access site that allows merchants to access account information online, 24 hours a day, 7 days a week.
Providing merchants with the ability to:
- Reconcile deposits
- Retrieve deposit information
- View and print detailed activity reports
- View and respond to chargeback and retrieval requests
- Create custom reports
Online account access enrollees immediately enjoy the advantages of this powerful enhancement in their CardCenter Payment Systems partnership, 24 hours a day, 7 days a week.
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